SHIPPING LOCATION

WE SHIP ALL ORDERS FROM INDIA.

1. Order Processing Time:

   • Upon receiving your order, we strive to dispatch it within 3-5 working days from our factory. Please note that working days do not include weekends or public holidays.

2. Shipping Partners:

   • We work with reliable shipping and transportation partners to ensure your orders are delivered safely and efficiently. The choice of shipping partner may vary based on your location and the size/weight of the package.

3. Shipping Charges:

   • Shipping charges are calculated based on the weight of your order and your shipping address. The exact shipping charges will be displayed during the checkout process before you make the payment.

4. Tracking Information:

   • Once your order is dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your delivery on the shipping partner’s website.

5. Delivery Time:

   • The delivery time depends on your location and the shipping method chosen. Generally, deliveries within the country may take 5-7 working days.

6. Delivery Attempts:

   • Our shipping partners will make multiple attempts to deliver your package. If you are unavailable during the initial delivery attempts, they may leave a delivery notification for you to rearrange delivery or pick up the package from a designated location.

7. Shipping Restrictions:

   • Please note that certain products may have shipping restrictions based on their size, weight, or regulatory requirements. We will notify you if any such restrictions apply to your order.

8. Shipping Damage or Loss:

   • In the rare event of shipping damage or loss, please contact us immediately. We will work with our shipping partners to resolve the issue and ensure you receive a replacement or refund as per our return policy.

9. Contact Us:

   • If you have any questions or need assistance regarding shipping, please contact our customer support team at sales@wahcrystals.com